Remote Support

Troubleshoot a remote computer through remote sessions with no prior installation. Instant remote support sessions are essential when your remote customers prefer attended sessions or you support customers regularly across different networks.

Unattended access or unattended remote access helps us manage computers located anywhere even without the remote customer present at the other end. It works on both Windows and Mac and comes with multiple deployment options.

Remote access software allows our technicians to reboot any remote desktop with a single click and reconnect to the session without losing control. We can even reboot in safe mode.

File transfer during a live session will help us send updates, patches, or any type of file to the remote computer. Transfer is completely secure with SSL 256-bit AES encryption.